Last updated: 9 February 2026
"Staff feel supported by the manager in a positive culture with strong safety monitoring, but activities lack structure and coordination."
Incidents and accidents were investigated and reviewed by the registered manager. ... The registered manager ensured incidents and accidents were monitored and analysed to reduce the risk of reoccurrence.
There was a positive and open culture at the service. Staff told us they felt supported by the registered manager.
The provider ensured there were sufficient numbers of suitable staff. ... 'There always seems to be enough staff around.'
One member of staff said, 'Most staff here are trained to level 3 in health and social care. There is always training available and its good training.'
Staff told us they felt supported by the registered manager. One said, 'I can't fault the manager. They have kept the place going and is very supportive to staff.'
Per 2018 comprehensive inspection: People had opportunities to pursue their interests and hobbies and some activities were planned. One person said, 'I like doing the quizzes together.'
No activities coordinator or structured programme, so the role is mostly routine personal care with basic quizzes and occasional outings.
Per 2018 comprehensive inspection: some activities were planned... quizzes together... visited the local park and shops accompanied by staff.
Staffing is adequate and covers shifts, but no details on long-serving staff or minimal agency use.
'There always seems to be enough staff around.' The provider ensured there were sufficient numbers of suitable staff.
Only standard training like level 3 qualifications and general courses, no specialist programmes or funded career progression.
'Most staff here are trained to level 3 in health and social care. There is always training available and its good training.'
AI Generated
Last inspected: December 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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