Working at Lorne House
14 Lorne Street, Kidderminster, DY10 1SY
Operated by Mr Gerardo & Mr Francesco Saporito
9 bedsResidential homes
Workplace Score
6.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.2/10
Key Finding
"Happy stable staff team and strong safety practices, but basic activities lack a dedicated coordinator or special programmes."
Safety & Risk
7/10
✓
Detailed risk management plans helped staff to manage and reduce risks. People were encouraged... to take positive risks to support their well-being and independence.
Staff Culture
7/10
✓
Staff we spoke with told us they enjoyed their work. One staff member told us, 'I love my job, that's why I've been here for years.'
Staffing Levels
6/10
✓
We saw people had access to staff when needed and staff told us there were enough staff to support people safely.
Training & Dev
6/10
✓
All new staff completed the provider's induction programme... incorporated the requirements of the care certificate. Staff received support which promoted their professional development.
Management
6/10
✓
The management team promoted an open and inclusive culture in which... staff were given time to discuss any concerns or suggestions for improvements.
Programmes
4/10
!
People were encouraged and supported to participate in social and recreational activities that reflected their known preferences and interests. One person told us, 'The staff help me to go to the station to see the trains.'
Points to consider
No activities coordinator or special programmes, so the role is mostly routine personal care with basic outings.
People took part in a range of social activities to maintain their own personal interests. 'The staff help me to go to the station to see the trains.'
Staffing is adequate for safe care but nothing special, no mention of low workloads or spare time for extras.
staff told us there were enough staff to support people safely. Staffing levels were decided in accordance with people's needs.
Only standard induction and general training, no specialist courses or funded qualifications for career growth.
All new staff completed the provider's induction programme to help them settle into their new roles... incorporated the requirements of the care certificate.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews