Last updated: 10 February 2026
"Supportive open-door management and strong team morale, but no dedicated activities coordinator and occasional agency staff hold it back."
Medicines were managed safely... We identified minor recording issues, such as omitted signatures on medication administration records (MAR). Per 2019 comprehensive inspection.
Staff told us morale was good as they had a strong team who worked for each other. Per 2019 comprehensive inspection.
People told us there were enough staff. Occasionally agency staff were used. Per 2019 comprehensive inspection.
Staff received an induction and ongoing programme of training. Per 2019 comprehensive inspection.
Staff told us they had an open-door policy and could go and speak to them at any time. Per 2019 comprehensive inspection.
The service did not have a dedicated activity coordinator. Staff and volunteers provided interactive group and one to one activities. Per 2019 comprehensive inspection.
No activities coordinator, so the role is mostly routine personal care with basic activities like baking done by care staff.
The service did not have a dedicated activity coordinator. Staff and volunteers provided interactive group and one to one activities which people enjoyed. Per 2019 comprehensive inspection.
Staffing is adequate but nothing special, with occasional agency workers covering shifts.
Occasionally agency staff were used. The registered manager used the same agency staff to ensure consistency for people. Per 2019 comprehensive inspection.
Only standard induction and ongoing training, no specialist courses or funded qualifications.
Staff received an induction and ongoing programme of training. Per 2019 comprehensive inspection.
AI Generated
Last inspected: August 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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