Working at Loran House
106A Albert Avenue, Anlaby Road, Hull, HU3 6QE
Operated by Prime Life Limited
46 bedsResidential homes
Workplace Score
4.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 4.7/10
Key Finding
"Staff feel supported in a warm atmosphere with enough staff available, but medicines safety issues and ineffective audits hold it back."
Safety & Risk
3/10
✕
Medicines not always managed safely: temperature records incomplete, stock inaccurate, one person missed 4 prescribed medicines, audits ineffective; risks like falls not fully assessed with guidance gaps.
Staff Culture
6/10
✓
Staff felt supported, spoke positively about registered manager as 'brilliant' and 'good boss'; atmosphere warm and supportive, staff able to raise concerns without fear.
Staffing Levels
5/10
!
There were enough staff on duty each shift to safely support people; staff rotas confirmed this and people/staff said 'staff are always available'.
Training & Dev
/10
✕
Management
4/10
!
Systems and processes were not always effective in monitoring the quality at the service; audits not effective in identifying issues like medicines concerns, but registered manager open, responsive, and praised by staff as 'brilliant'.
Programmes
4/10
!
People attended residents' meetings to discuss activities; one said 'We went on a bus to Lincoln Museum and went to the pub for dinner'.
Points to consider
Medication records have mistakes like missing doses and poor storage, and fall risks lack clear staff guidance, making your shifts less safe.
Stock levels were not always accurate. This meant we could not be assured that medicines had been given as signed for... One person had not received any doses of 4 of their prescribed medicines... care plans did not reflect this [high risk of falls].
Quality checks and audits miss big problems like medication errors and risks, so issues pile up before getting fixed.
A system was in place to monitor the quality and safety of the service, however, this was not always effective in identifying and addressing issues... medicine audits had not been used effectively.
Staffing is adequate to cover shifts but nothing more, with no details on stable teams or manageable workloads for personal care.
There were enough staff on duty each shift to safely support people. Staff rotas confirmed this.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2023
Requires improvement
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews