Working at Loose Court

Per 2022 IPC inspection: We were assured that the provider was using PPE effectively and safely... making sure infection outbreaks can be effectively prevented or managed; however, a risk assessment had not been completed in line with government guidelines until we requested it.

Per 2019 comprehensive inspection: Staff said there was good morale in the service because they were well supported, included and treated as valuable team members. Care staff and ancillary staff had been invited to attend regular staff meetings. These meetings were used to promote team work.

Per 2019 comprehensive inspection: Records showed shifts were being reliably filled. At this inspection there were enough care staff to promptly give people the assistance they needed.

Per 2019 comprehensive inspection: New care staff received introductory training before they provided people with care. Care staff had also received refresher training... Care staff regularly met with a senior colleague to review their work and to plan for their professional development.

Per 2019 comprehensive inspection: Staff said there was good morale in the service because they were well supported, included and treated as valuable team members.

Per 2019 comprehensive inspection: There was an activities coordinator who invited people to enjoy small group events including armchair exercises, parlour games and crafts... There were outside entertainers who called to the service and school children also visited. There were trips out to local places of interest.