Last updated: 9 February 2026
"Stable longstanding staff with no agency use, supportive management and open culture, although activities are basic without a dedicated coordinator."
Effective risk assessments reviewed regularly; medicines managed safely with competency checks and PRN protocols; accidents recorded and monitored for trends with action taken
Staff told us consistently that they felt supported and able to discuss concerns; 'I feel supported I can go to [the manager] and talk about things. I feel listened to as a member of staff'
No agency staff were employed; staff team consisted of many longstanding members; staff said 'Yes the staff ratio is right' and relatives agreed levels were suitable
Staff received induction followed by ongoing training relevant to specific needs, monitored via online system, with regular supervisions and appraisals; staff said 'I get enough training and support'
The registered manager had a visible presence in the home and promoted an open culture for both people and staff; staff said 'I feel supported I can go to [the manager] and talk about things. I feel listened to'
People had daily, weekly and monthly activity plans with variety including colouring, cards, knitting, baking, gardening, outings, bingo, build a bear workshop, belly dancer event
Varied hobbies and outings like baking and bingo but no dedicated activities coordinator or specialist therapeutic programmes, so the role is routine care plus basic engagement
People had daily, weekly and monthly activity plans... activities included colouring, playing cards, knitting, baking, gardening, going out for a drink and playing bingo
AI Generated
Last inspected: April 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

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