Working at Lonsdale Midlands Ltd - Windward Way
170-174 Windward Way, Birmingham, B36 0PS
Operated by Lonsdale Midlands Limited
12 bedsResidential homes
Workplace Score
6.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.9/10
Key Finding
"A supportive culture with stable staffing and strong safety practices, but no regular activities programme and only basic training."
Safety & Risk
8/10
✓
We were assured the service were following safe infection prevention and control procedures to keep people safe. (2020 targeted inspection)
Staff Culture
8/10
✓
Staff felt supported to make suggestions to improve people's care... Relatives described the staff... consistent staff team. (Per 2018 comprehensive inspection)
Staffing Levels
7/10
✓
There were enough staff to meet people's needs... many of the staff had worked at the home for a long time. (Per 2018 comprehensive inspection)
Training & Dev
6/10
✓
Staff told us they were offered lots of training. Guidance was also offered through supervision meetings and team meetings. (Per 2018 comprehensive inspection)
Management
7/10
✓
Staff reported an open culture at the home, where they felt able to request advice and guidance from the registered manager. (Per 2018 comprehensive inspection)
Programmes
4/10
!
Staff supported people to access their community safely... going out at quieter times of the day. (2020 targeted inspection)
Points to consider
No activities coordinator or regular programme, so the job is mostly routine care with basic outings and occasional ideas like a holiday.
No mention of dedicated activities coordinator, structured programme, pet therapy, or specialist approaches; only community outings and ad-hoc activities like holiday planning described. (2020 and per 2018)
Only standard training and supervisions, no specialist courses or funded qualifications to build skills.
Staff told us they were offered lots of training. Guidance was also offered through supervision meetings and team meetings. (Per 2018 comprehensive inspection)
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews