Last updated: 10 February 2026
"Supportive approachable management and friendly team culture with good staffing and safety, although training lacks specialist courses."
2022: Assured met good infection prevention guidelines, PPE used effectively, testing and social distancing; Per 2018: Risks assessed holistically, medicines safe, incidents reviewed and reported.
Per 2018 comprehensive inspection: 'Friendly, calm relaxed atmosphere'; staff said 'We work well as a team and communication is very good' and felt supported.
Per 2018 comprehensive inspection: Manager ensured staffing levels under review with additional night staff and funding agreed; 2022: measures to mitigate COVID staff pressures.
Per 2018 comprehensive inspection: Staff had regular supervision, training and team meetings; trained in safeguarding and medication with annual competency checks.
Per 2018 comprehensive inspection: Staff told us 'The manager is approachable... really good. I have no concerns'; 'We can ask [manager] anything... very supportive'.
Per 2018 comprehensive inspection: People supported with range of activities including community forums, church, local amenities, family visits, hydrotherapy exploration, person-centred tools.
Training is standard with regular sessions and supervision, but no specialist courses or funded qualifications for staff.
Staff told us they were supported... had regular supervision, training and team meetings; specific training in safeguarding and medication competency assessed annually.
AI Generated
Last inspected: October 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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