Working at Lonsdale Midlands Ltd - Bushwood Road
18 Bushwood Road, Birmingham, B29 5AR
Operated by Lonsdale Midlands Limited
6 bedsResidential homes
Workplace Score
7.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.2/10
Key Finding
"Supportive manager and happy staff create a positive culture with safe practices, but staffing limited by council funding and no dedicated activities coordinator."
Safety & Risk
8/10
✓
We were assured the service was following safe infection prevention and control procedures; all staff trained in safeguarding, risks well managed, medicines safe. 2020 and per 2018 comprehensive inspection.
Staff Culture
8/10
✓
Staff told us 'It's a pleasure to come to work' and felt supported by the approachable manager. Provider implemented staff wellbeing programme during COVID19. Per 2018 comprehensive inspection and 2020.
Staffing Levels
6/10
✓
People were supported by enough members of staff, who had been safely recruited, to ensure that they were kept safe and their needs were met. Per 2018 comprehensive inspection.
Training & Dev
7/10
✓
All staff were up to date with the training they needed, including specific training such as epilepsy, pressure care and dysphagia awareness. Per 2018 comprehensive inspection.
Management
8/10
✓
The registered manager was visible and present and played an active role in the delivery of care and led by example. Staff spoke highly of the registered manager and felt supported. Per 2018 comprehensive inspection.
Programmes
6/10
✓
People supported on outings such as football matches, seaside visits, library trips, plus in-house games like darts and skittles, and regular mobility sessions. Per 2018 comprehensive inspection.
Points to consider
Enough staff to meet basic needs but numbers are set by council funding with no extra for unhurried personalised care.
The registered manager told us that staffing levels were based on the funding received for people from the local authority and that this determined the current staffing levels. Per 2018 comprehensive inspection.
Varied outings and games make the job interesting but no dedicated activities coordinator or specialist programmes.
The registered manager had dedicated a corner of the home to in-house activity equipment such as darts, skittles, jigsaws and a pool table. Per 2018 comprehensive inspection.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews