Working at Lonsdale Midlands Limited - 290 Newton Road
290 Newton Road, Birmingham, B43 6QU
Operated by Lonsdale Midlands Limited
7 bedsResidential homes
Workplace Score
5.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.3/10
Key Finding
"Safe practices, enough staff, good training and supportive culture, but no permanent manager and limited activities hold it back."
Safety & Risk
8/10
✓
2022: Assured on infection control, PPE, testing, policy; Per 2019: 'Safeguarding systems in place... medicines managed safely... incidents analysed'.
Staff Culture
6/10
✓
Per 2019: 'Staff felt supported and listened to... manager and area manager were approachable and supportive'.
Staffing Levels
6/10
✓
Per 2019: 'Relatives told us there were enough staff... we always have enough staff'; 2022: measures to mitigate COVID-19 staff pressures.
Training & Dev
6/10
✓
Per 2019: 'staff received training and updates... regular supervision sessions and an annual appraisal'.
Management
2/10
✕
Per 2019 comprehensive inspection: 'The service did not have a manager registered with the CQC' and quality auditing not fully effective.
Programmes
3/10
✕
Per 2019: People supported with basic outings such as 'day centre every week', swimming, walks, drives, train journeys, holidays; no coordinator or programmes.
Points to consider
No permanent manager in place, so leadership oversight was weak.
Per 2019: 'The service did not have a manager registered with the CQC... quality auditing had not been fully effective'.
No activities coordinator or creative programmes, so days are mostly routine care plus basic outings.
Per 2019: 'attend day centre every week... swimming... out for a walk'; no mention of coordinator, specialist approaches or structured programme.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews