Working at Lonsdale Mews
Farley Way, Loughborough, LE12 8XS
Operated by Care UK Community Partnerships Ltd
64 bedsNursing homes
Workplace Score
5.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.8/10
Key Finding
"Passionate leadership, robust training and innovative activities programmes impress, but staffing shortages and medicine management errors raise concerns."
Safety & Risk
4/10
!
we found creams were not being applied consistent with the prescribers instructions... 13 occasions over a month where this had not been recorded as being applied.
Staff Culture
6/10
✓
Staff feedback was positive about the atmosphere of the service, and the team morale. One staff member told us, “If one suite is having a bad day, everyone pulls in to help, there is a family feel.”
Staffing Levels
4/10
!
We spoke with 10 staff during our assessment, and 8 of the staff raised concerns about staffing levels, however, were clear they did not let this impact people’s basic care needs.
Training & Dev
7/10
✓
Staff received robust training in a wide range of topics, to ensure they were competent to be able to meet people’s needs.
Management
7/10
✓
The leadership team were passionate and dedicated... Leaders were visible, present, and engaged. Staff feedback about leaders was positive.
Programmes
8/10
✓
The service had implemented Care Fit for VIPs, and a holistic Namaste programme... The service ran Namaste sessions... set up a ‘Gents club’.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2025
Good
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews