Last updated: 10 February 2026
"Staff feel supported by management with enough staffing and a person-centred culture, but some anonymously raised concerns about how incidents were handled."
The provider had taken appropriate action in relation to safeguarding... One person using the service told us about incidents that had occurred which made them feel unsafe, but records we checked showed the provider was managing these incidents as effectively as possible.
Staff told us management were supportive and accessible, and there was a person-centred and open culture within the home. Some staff had contacted CQC prior to the inspection raising concerns about how the management team had managed some incidents within the home.
There were enough staff deployed to ensure people's needs were met.
Per 2020 comprehensive inspection: All staff attended a four-day induction which covered all essential training before they commenced in the home. Regular supervisions and personal development plans were completed.
Staff told us they felt supported by management within the home, although some staff had contacted CQC anonymously prior to the inspection to raise concerns about how incidents were managed.
Per 2020 comprehensive inspection: A separate building called the 'activity hub' was available within the grounds. People were supported to be involved in a range of activities that they enjoyed such as trainspotting, bingo, swimming and trips away.
Some staff anonymously told the regulator they were worried about how the home handled accidents.
some staff had contacted CQC anonymously prior to the inspection to raise concerns about how incidents were managed.
Staff numbers are enough to meet needs but nothing more, no info on staff staying long-term or using agency workers.
There were enough staff deployed to ensure people's needs were met.
Training covers the basics like induction and supervisions but no specialist courses or funded qualifications.
Per 2020 comprehensive inspection: All staff attended a four-day induction which covered all essential training before they commenced in the home. Regular supervisions and personal development plans were completed.
AI Generated
Last inspected: August 2021
Management Quality
Well-led: Good
Direct feedback from current and former employees

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