Last updated: 9 February 2026
"Supportive managers, stable staff with good training and high morale, although activities are basic without a dedicated coordinator."
2021 targeted inspection: Assured safe IPC, PPE use, testing, preventing infections; Per 2018: Good safeguarding knowledge, safe medicines management, risk assessments, incident reporting.
Per 2018 comprehensive inspection: Staff felt valued, morale high, 'really nice place to work', good team communication; managers supportive.
Per 2018 comprehensive inspection: Many staff had worked there years; rotas ensured adequate staffing based on needs, sufficient numbers observed supporting timely.
Per 2018 comprehensive inspection: Specialised training including PEG, buccal midazolam, autism awareness; staff do lots of training, can choose courses, regular supervision and appraisals.
Per 2018 comprehensive inspection: Staff said managers had an 'open door' policy and were supportive, going 'the extra mile'; relatives said service well led and managers approachable.
Per 2018 comprehensive inspection: Activity room, sensory room, supported interests and community access via wheelchair vehicle; 2021: staff support meaningful activities.
Just regular activities like a sensory room and community outings, no dedicated coordinator or specialist programmes to vary the workday.
Per 2018 comprehensive inspection: People able to access all areas including several communal lounges, activity room and a sensory room... wheelchair accessible vehicle to support people to access the community.
AI Generated
Last inspected: May 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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