Working at Longwood Lodge Care Home

Medicines not always given at the right time or stored properly, which risks harm to residents and more work fixing errors.

medicines which should be given before food were given with medicines which should be given with, or after food... Medicines were not always stored safely at the correct temperatures, the medicines room was warmer than the maximum safe storage temperature

Staffing is adequate but nothing special, and it gets difficult when staff call in sick.

A member of staff added, 'If people ring in sick it can obviously be difficult, but we have enough.' A relative added, 'The staffing levels seem okay but as with most care homes, higher levels of staff would be useful.'

Only standard mandatory training, no specialist courses or funded qualifications mentioned.

Per 2018 comprehensive inspection: A programme of yearly, two yearly and three yearly mandatory training was provided at the service... Some staff were 'champions' of different subject areas