Working at Longton Nursing and Residential Home

There were robust systems in place to safeguard people from the risk of abuse. Medicines were managed safely by trained staff who ensured people received medicines at the right time.

Staff spoke highly of the registered manager and senior management team. Staff told us there was an open reporting culture and they worked as a team to resolve any issues.

Staffing levels had been increased in the morning since the last inspection and staff told us they felt suitably staffed to be able to provide safe and effective care. People told us staffing levels were sufficient.

The provider had employed a training manager with the skills to organise and embed key training courses and staff received training on a regular basis. For example, safeguarding, medicines management, fire safety, health and safety, equality and diversity, dementia awareness and moving and handling.