Working at Longrun House
Bishops Hull, Taunton, TA1 5AY
Operated by Cream I Limited
17 bedsResidential homes
Workplace Score
6.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.8/10
Key Finding
"Staff feel supported by open management with good morale and teamwork, but staffing swaps with other homes and irregular supervision affect consistency."
Safety & Risk
7/10
✓
People were safe at the home. Staff knew how to recognise and report concerns about possible abuse. Risk assessments were used to ensure safe care. Medicines received safely.
Staff Culture
8/10
✓
Staff morale and teamwork were good. Staff were positive, energetic and engaged with people, treating them with kindness, dignity and respect.
Staffing Levels
6/10
✓
There were adequate numbers of staff to keep people safe and meet their needs. There was consistent staffing and staff were allocated to specific duties each day.
Training & Dev
6/10
✓
Per 2019 comprehensive inspection: Staff had received a wide range of training relevant to the needs of the people including specialist training such as epilepsy, peg feeding, active support.
Management
7/10
✓
Staff had high confidence in the management team. Staff described the acting manager and deputy manager as very open and approachable.
Programmes
6/10
✓
Per 2019 comprehensive inspection: Observed arts and crafts, animals brought in, access to hydrotherapy pool and interactive sensory room, college attendance, Forest School.
Points to consider
Staff numbers are enough and mostly consistent but sometimes staff get swapped around with other homes on site making shifts less predictable.
Three relatives were not happy with staff allocation and consistency. One said, 'Consistency is difficult to judge as I'm not there. Allocation is erratic because of other homes on campus, if they are short in one house, they swap staff around.'
Staff get good basic and some specialist training but one-on-one supervision meetings are not done regularly.
Per 2019 comprehensive inspection: Formal supervision and appraisals were not carried out regularly but staff felt supported by the management team.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2021
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews