Working at Longroyds and Pilling House Care Home
Pilling Lane, Huddersfield, HD8 9EQ
Operated by Hill Care Limited
52 bedsResidential homes
Workplace Score
4.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 4.3/10
Key Finding
"A positive culture where staff feel like family, but no registered manager and medication safety issues undermine leadership and care."
Safety & Risk
3/10
✕
On the day of the inspection... early morning medicines had not been given... Some people were prescribed laxatives... but the PRN protocol did not cross reference to checking bowel care.
Staff Culture
6/10
✓
Staff told us they worked in an environment where the team worked well and there was a positive culture... 'It's like a family.'
Staffing Levels
5/10
!
Staff rotas we looked at covering a 2 week period in November 2022 showed weekends were fully staffed... Staff told us there had been a high use of agency staff.
Training & Dev
5/10
!
Training records showed occasional gaps, but this had been identified... training completion rates were as high as 95 per cent... staff had not received regular supervision in 2022.
Management
2/10
✕
At the time of our inspection there was not a registered manager in post. The home had appointed a manager who was in the process of registering with us.
Programmes
3/10
✕
The home was expecting a visit from a local school who were going to sing Christmas Carols. A brass band was also due to visit the home.
Points to consider
No permanent manager in post, so leadership feels unstable and oversight might lack consistency.
At the time of our inspection there was not a registered manager in post.
Medication given late and records not properly checked, which could put people at risk.
morning medicines had been administered late on the day of the inspection. Staff were administering prescribed laxatives, but not using records effectively to cross reference.
High use of agency staff means less team continuity and familiarity with residents.
Staff told us there had been a high use of agency staff.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2023
Requires improvement
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews