Working at Longmead Court Nursing Home

Not enough staff on shift so you end up rushing care and residents spend too much time alone.

Staff were not always visible and available to provide people with personalised care which met their needs and preferences. During the assessment, we noted a number of people were cared for in bed and we found they spent a considerable amount of their time alone.

Many staff behind on basic training like safeguarding, basic life support and fire safety.

significant number of staff did not have up to date mandatory eLearning in subjects such as safeguarding, basic life support and fire safety awareness.

Medication records inaccurate with delays in giving medicines and poor risk management like choking hazards.

People’s medicines records were not always accurate or up to date. This meant there was a risk people may not receive their medicines as prescribed... Risks to people's safety were not well managed.