Last updated: 9 February 2026
"Supportive manager and regular training with supervisions, but medicines management gaps like wrong stock counts and inconsistent temperatures hold it back."
Shortfalls in medicines management including inconsistent temperature recording, incorrect stock balances for four people, and missing guidance for some as-needed medicines.
Staff told us they enjoyed working at the home, worked well as a team, and were proud to work there.
Sufficient numbers of staff were provided to meet people's needs; relatives noted few agency staff.
Staff provided with regular programme of mandatory and specialist training including person-centred support, plus supervisions and appraisals.
Registered manager approachable and supportive; staff, residents and relatives spoke positively about improvements since manager in post.
Programme of activities in place with four dedicated activities workers providing range of individual and group activities including trips out.
Medication safety has gaps like wrong stock counts, missing photos on charts, and inconsistent temperature checks.
We found four people's stock balances were incorrect... two MAR did not contain a photograph... daily room and fridge temperatures had been inconsistently recorded.
Staffing is adequate with enough staff most days and few agency workers, but nothing extra to allow really unhurried care.
Sufficient numbers of staff were provided to meet people's needs... 'You see the same staff. There are not many agency ones.'
Activities programme has dedicated workers and variety like trips, but no specialist or innovative approaches to make the role more enriching.
four activities workers were employed... range of meaningful activities... visits from professional entertainers and trips out of the home.
AI Generated
Last inspected: September 2017
Management Quality
Well-led: Good
Direct feedback from current and former employees

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