Working at Longlast
Thorpe Road, Stockton On Tees, TS21 3LB
Operated by Annfield Care Limited
11 bedsResidential homes
Workplace Score
8.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 8.3/10
Key Finding
"Strong leadership, positive family-like culture and robust safety measures, although staffing faced COVID-related pressures."
Safety & Risk
9/10
✓
Per 2022 IPC inspection: 'Procedures... extremely robust... good compliance with testing... contingency plans... embedded... IPC training... good stocks of PPE'; per 2018: 'Medicines... managed safely... robust recruitment... incidents monitored'.
Staff Culture
9/10
✓
Per 2018: staff say 'I love working here', 'like one big family', 'open, inclusive and positive culture'; universally praised by staff, people, relatives and professionals.
Staffing Levels
7/10
✓
Per 2022: 'measures in place to mitigate the risks associated with COVID-19 related staff pressures'; per 2018: 'sufficient staff on duty to meet the needs... staff team were very supportive'.
Training & Dev
8/10
✓
Per 2018: 'provided with comprehensive range of training... attending specialist training around working with people who had specific conditions... autism spectrum disorder distance learning course'; per 2022: 'All staff had received and embedded their training in infection prevention and control'.
Management
9/10
✓
Per 2018 comprehensive inspection: 'The registered manager had provided strong leadership and constantly critically reviewed the service... encouragement of staff to... be innovative had led to excellent outcomes' praised by staff and professionals.
Programmes
8/10
✓
Per 2018: dedicated staff roles for sourcing activities and community access, named approaches like 'disability distress assessment tool', 'Hospital Passport', pictorial DoLS, community trips, theatre, innovative supports like custom model railway.
Points to consider
Staffing is good overall but had COVID-related pressures that needed special measures to handle.
The provider told us they had measures in place to mitigate the risks associated with COVID-19 related staff pressures
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2018
Outstanding
Safe
✓
Good
Effective
✓
Good
Caring
★
Outstanding
Responsive
★
Outstanding
Management Quality
Well-led: Outstanding
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews