Last updated: 9 February 2026
"Supportive management and positive staff culture, although adequate staffing lacks retention details and training is basic."
We were assured the service was following safe infection prevention and control procedures to keep people safe. Infection control audits and checks were carried out (2021).
Staff spoke positively about their roles and responsibilities. They told us the management team were supportive and approachable (per 2019).
There were enough staff employed and on duty at any one time to meet the needs of people (per 2019).
Staff had completed an induction and training programme. They had opportunity for supervision and appraisal (per 2019).
The manager was visible around the home and was responsive to the needs of people, relatives and staff. Staff told us they felt well supported by the manager and other senior staff (per 2019).
The service employed two activity co-ordinators who covered six days of the week. A variety of meaningful activities took place such as arts and crafts, gardening and reminiscence (per 2019).
Staffing levels are enough to meet people's needs but no details on agency use or staff staying long-term.
There were enough staff employed and on duty at any one time to meet the needs of people.
Only standard training and induction with some supervisions, no specialist courses or funded qualifications.
Staff had completed an induction and training programme. They had opportunity for supervision and appraisal.
AI Generated
Last inspected: July 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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