Working at Longhope Manor

Medicines safe, managed by nurse providers; safeguarding training, prompt action on issues; positive risk-taking with freedom to roam grounds.

'We are a passionate team who all care very much about our role, the people living here and for each other'; high retention and happy atmosphere noted by residents.

High retention with many long-serving staff; safe recruitment with DBS and references; no concerns about levels, agency or vacancies raised.

Ongoing training by in-house qualified trainer on MCA, dementia, person-centred care; staff requests like brain training fulfilled promptly.

Providers immersed in daily home life, doing all jobs alongside staff; 'They [providers] do all the same jobs we do... They have our complete respect and admiration'; praised by local authority.

Village clubhouse with spa, restaurant, classes, Wi-Fi, college links for IT/art/hair; research-based 'six senses' wellbeing; innovations like putting green and golf.