Working at Longford
40 Massetts Road, Horley, RH6 7DS
Operated by Peak 15 Ltd
6 bedsResidential homes
Workplace Score
7.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.2/10
Key Finding
"Hands-on leadership builds strong team culture and staff receive specialist training, but staff retention is unclear and there's no activities coordinator."
Safety & Risk
7/10
✓
Individual and general risks to people had been assessed. Where a risk was identified, care plans described how to support the person to minimise the risks.
Staff Culture
8/10
✓
Staff said the registered manager had an open-door policy which meant staff could get support and guidance when they needed it.
Staffing Levels
6/10
✓
There were enough staff on duty to keep people safe and do activities of their choice. During the day there were five staff on duty.
Training & Dev
8/10
✓
Staff undertook specialist training to support people with particular health needs and risks. This included training staff to support people who might present behaviour that challenges others.
Management
8/10
✓
The registered manager spent time working alongside staff which helped develop a team culture.
Programmes
6/10
✓
Care plans described activities people enjoyed doing both in the service and in the community.
Points to consider
Staffing is sufficient for safety and one-to-one support, but no info on long team tenure or zero agency use.
There were enough staff on duty to keep people safe and do activities of their choice. During the day there were five staff on duty.
Varied outings like holidays, cinema and shopping, but no activities coordinator or specialist therapy programmes.
People were encouraged to develop life skills and get involved in activities in and outside the service.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews