Last updated: 9 February 2026
"Staff feel well supported by approachable managers, show passion for their work and strong safety, although occasional agency staff and standard activities hold it back."
Systems and processes were in place and effectively operated to safeguard people... Incidents and accidents were well documented and investigated... Medicine practices ensured the proper and safe use of medicines.
Staff showed a passion and enthusiasm when talking about the care they provided. 'Everyone works well together... I am so very happy working here.' 'I love my job and I love the people.'
People told us there were enough staff to safely meet their needs... The registered manager had an arrangement to use agency staff to cover shifts in the event of sickness and annual leave.
Staff received training which included nutrition and hydration, diabetes awareness, dementia care... The provider was very proactive in supporting people to progress in their career. Some of the senior staff had started as care assistants and been promoted.
The registered manager was an excellent role model... Staff felt well supported by the management team... The managers are very approachable.
There was a varied activities programme on offer... outings to the shops, garden centres... regular visits from... Women's Institute, the Rotary Club, a local choir and a local school.
Staffing is adequate with enough staff on rotas, but they use agency workers sometimes for sickness and leave.
The registered manager had an arrangement to use agency staff to cover shifts in the event of sickness and annual leave. They told us these staff were adequately skilled.
Activities are varied with a coordinator and outings, but no specialist programmes or innovative approaches to enrich the role.
There was a varied activities programme on offer for people to enjoy. The many photographs displayed showed people engaging in a whole range of creative activities, outings, and entertainment.
AI Generated
Last inspected: December 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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