Working at Longcroft Residential Care Home
34 Swan Lane, Wickford, SS11 7DD
Operated by Longcroft Care Home Limited
7 bedsResidential homes
Workplace Score
7.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.1/10
Key Finding
"Stable staff team and family-like culture with good management oversight, although basic training lacks specialist courses and activities need more variety."
Safety & Risk
8/10
✓
People were safeguarded from the risk of abuse. Care documents identified the best way to support people's needs. Staff undertook risk assessments to keep people safe.
Staff Culture
7/10
✓
Per 2019 comprehensive inspection: One staff member told us, 'It is like we are one big family I don't think of it as a job.'
Staffing Levels
8/10
✓
There was a consistent staff team working at the service. The registered manager told us they did not need to use agency staff. People we spoke with told us there was enough staff available to support them when required.
Training & Dev
6/10
✓
Staff had received appropriate training. Staff were trained to support people taking medication and their training was regularly reviewed and their competency checked.
Management
7/10
✓
The registered manager had good oversight of the service. They had encouraged a culture of inclusivity with people, relatives, staff and the community.
Programmes
6/10
✓
Per 2019 comprehensive inspection: People had been supported to attend colleges and proudly showed us their certificates. The service had a display of photographs showing recent activities people had taken part in and day trips they had gone on.
Points to consider
Staff get basic training and updates to stay competent, but nothing on specialist courses or funded qualifications for career growth.
Staff had received appropriate training. Staff were trained to support people taking medication and their training was regularly reviewed and their competency checked.
People get support for outings, college, and personal hobbies like keeping rabbits, but no dedicated activities coordinator or specialist programmes to make the role more varied.
Per 2019 comprehensive inspection: People had been supported to attend colleges and proudly showed us their certificates. The service had a display of photographs showing recent activities people had taken part in and day trips they had gone on.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2021
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews