Working at Longbridge Deverill House and Nursing Home
Church Street, Warminster, BA12 7DJ
Operated by Priory CC129 Limited
80 bedsNursing homes
Workplace Score
5.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.6/10
Key Finding
"Supportive approachable management and positive staff culture stand out, but short staffing and lapses in following risk plans are major concerns."
Safety & Risk
5/10
!
We observed 2 occasions where staff did not follow people’s risk management plans... 1 person eating by themselves unsupervised... another person... using a dessert spoon despite the care plan instructing staff to use a teaspoon
Staff Culture
8/10
✓
Staff spoke highly of the culture of the service. Comments included, “Our management are very serious about residents and their families.” All the staff we spoke with said they felt confident to speak up
Staffing Levels
3/10
✕
People told us staff did not always respond when they rang their call bell. Comments included, “It’s so short of staff here it’s unbelievable.” Staff: “We could do with another pair of hands. When you cut down on quantity you cut down on quality.”
Training & Dev
6/10
✓
Staff had been recruited safely and had training in a range of areas. Staff had regular supervision and were able to attend staff meetings. Staff told us they had been provided with medicines training and had their competence assessed
Management
7/10
✓
There was unanimously positive feedback about the management team. Staff spoke highly of the management team. Comments included, “They are around a lot and are very approachable”, “[Registered manager] and [deputy manager] are very supportive
Programmes
4/10
!
Staff told us... the activities staff will support if needed. The service ran a dementia café weekly... The service held fetes and engaged with the local radio station
Points to consider
Residents and some staff say there aren't enough carers sometimes, call bells take too long, and shifts feel stretched with just two carers for 15 residents
“It’s so short of staff here it’s unbelievable. You can’t expect them to come quickly” and “...there were only two carers on duty today for about 15 or 16 residents.”
Staff didn't always follow risk plans we saw, like leaving someone to eat alone when they needed watching or using the wrong spoon size
we observed 2 occasions where staff were not following people’s risk management plans. We observed 1 person eating by themselves unsupervised when the care plan instructed staff to monitor closely. We saw another person being supported to eat using a dessert spoon despite the care plan instructing staff to use a teaspoon
No structured activities programme or coordinator details beyond activities staff helping out occasionally and some community events, so mostly routine care
“We manage well with what we've got... the activities staff will support if needed” and quarterly newsletter... with activity
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2022
Requires improvement
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews