Working at Longacre Care Home Limited

There were systems in place to safeguard people from possible abuse... Medicines were safely managed... Records showed any incidents or accidents were monitored, reviewed and changes made.

The service was well led with an open culture... Staff said, 'We work well as a team. You can ask for advice.' The staff felt supported and valued.

The service provided sufficient staff to meet people's needs... Any gaps in the staff duty rota for RGNs or care staff were covered by existing staff, or, the providers who are both RGNs, or, the use of agency staff.

Eight of the 11 care staff had a NVQ or Diploma in Health and Social Care at levels 2 or 3... Staff received regular supervisor and appraisal of their work.

The provider employed two staff who provided activities over five days per week... activities programme included arts and crafts, painting, cooking, quizzes and reminiscence... purchased a vehicle to transport people to community events.