Working at Long Meadow
Bakewell Road, Matlock, DE4 3BN
Operated by Roseberry Care Centres GB Limited
41 bedsResidential homes
Workplace Score
5.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.9/10
Key Finding
"A supportive family-like culture and improved management with better communication, although past safeguarding notification issues and adequate staffing hold it back."
Safety & Risk
5/10
!
Incidents and accidents were reported and reviewed but they had not always notified the Care Quality Commission of all the safeguarding referrals they had made.
Staff Culture
7/10
✓
Per 2019 comprehensive inspection: A staff member told us, 'We are a family here and we get on well with residents and relatives.' Staff described the registered manager as supportive.
Staffing Levels
5/10
!
There were enough staff to support people using the service. People and relatives told us staffing levels were felt to be safe.
Training & Dev
6/10
✓
Per 2019 comprehensive inspection: New staff had a thorough induction followed by ongoing mandatory training and refresher courses. Staff took part in local training initiatives.
Management
6/10
✓
Governance systems had improved and now provided effective oversight of quality and safety. Relatives felt changes in management had led to increased communication and improvements.
Programmes
6/10
✓
Per 2019 comprehensive inspection: The activity coordinator provided a wide range of group and one-to-one activities, therapy dogs, local school visits for gardening and arts, church services, entertainer.
Points to consider
Staffing levels are safe and enough but nothing special, no details on agency use or keeping staff long-term.
There were enough staff to support people using the service. People and relatives told us staffing levels were felt to be safe.
Not always reporting all concerns about possible abuse or harm to the regulator, even though they fixed the system.
they had not always notified the Care Quality Commission of all the safeguarding referrals they had made. We discussed this with leaders who told us they had improved their system to ensure these would be submitted as required.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2025
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews