Working at Long Lea Residential Home
113 The Long Shoot, Nuneaton, CV11 6JG
Operated by Dwell Limited
35 bedsResidential homes
Workplace Score
7.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.1/10
Key Finding
"Supportive managers and a positive, friendly culture, but occasional delays answering call bells and limited activities hold it back."
Safety & Risk
7/10
✓
The provider had a proactive and positive culture of safety... Processes were in place to ensure actions were taken following any adverse incidents and learning was shared... However, we found improvements were needed in the management of some medicines administered via a patch.
Staff Culture
8/10
✓
Staff told us they enjoyed working at Long Lea Residential Home because the culture of the home was focussed on delivering the best care possible... Staff morale is much better. It feels more friendly, more open.
Staffing Levels
6/10
✓
There were enough skilled and experienced staff to provide safe and effective care... Staff told us identified staffing levels were maintained which enabled them to meet people’s needs safely and effectively. However, on 3 occasions call bells were heard to ring for a longer period of time.
Training & Dev
7/10
✓
The registered manager was proactive in supporting and developing staff learning and practice... New staff received a 4-day face to face induction when they joined the service and then worked alongside more experienced staff... The provider required staff to regularly refresh their training.
Management
8/10
✓
Staff described the positive impact the new management team had on the culture of the home... Staff told us managers were always available and encouraged them to speak up about concerns and share their feedback.
Programmes
6/10
✓
Per 2023 comprehensive inspection: People were supported to engage in a range of interesting things... movie nights, entertainers coming into the home, gentle exercise, coffee mornings and sing along sessions.
Points to consider
Staffing levels are enough to get by, but sometimes call bells rang longer before anyone came.
However, on 3 occasions call bells were heard to ring for a longer period of time. The registered manager spoke to staff and reminded them of the importance of consistently responding promptly.
No activities coordinator or special programmes mentioned recently, so mostly routine care with basic group stuff like sing-alongs from older report.
Per 2023 comprehensive inspection: People were supported to engage in a range of interesting things... movie nights, entertainers coming into the home, gentle exercise, coffee mornings and sing along sessions.
Some gaps in records for skin patch medicines, even though they fixed it right away.
However, we found improvements were needed in the management of some medicines administered via a patch applied to the skin. Records did not always evidence these had been managed as per the manufacturer's instructions.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2025
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews