Last updated: 9 February 2026
"Stable long-serving staff and supportive management foster a positive culture, although training and activities remain basic."
Enough improvement had been made... provider was no longer in breach of regulation 12... Monthly medicine audits were completed... Staff had been trained in safeguarding procedures
'If I have a problem there is always someone there to help... During COVID the director has been here straight away to reassure staff, offering support and boosting moral and well-being'
Relatives and staff commented on the duration in which many of the staff had worked at the service... 'Many staff have worked at the service for 20 years and that is a testament to the service'
Staff were supported through ongoing supervision, and meetings were held to share ideas and good practice guidance
The registered manager and management team regularly met with staff, and the registered manager had an open-door policy. Staff spoke positively about the support they received from the management team
Per 2019 comprehensive inspection: People were supported to take part in activities by the activity co-ordinator... playing dominoes... visit a local Church... Christmas and Diwali celebrated
Training is standard with induction, supervision and competencies, but no specialist courses or funded qualifications
Staff undertook training in topics which promoted people's health, welfare and safety. Staff were supported through a programme of induction, ongoing training and assessment of their competency
Activities are regular but basic like games, church visits and celebrations, with no specialist programmes or partnerships
Per 2019 comprehensive inspection: activities tailored... playing dominoes... opportunity to visit a local Church... birthdays, Christmas and New Year were celebrated
AI Generated
Last inspected: May 2021
Management Quality
Well-led: Good
Direct feedback from current and former employees

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