Working at London Road
46 London Road, Gloucester, GL1 3NZ
Operated by Voyage 1 Limited
10 bedsResidential homes
Workplace Score
5.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.9/10
Key Finding
"Strong management and safety practices, although reliance on agency staff without enough seniors and only basic training hold it back."
Safety & Risk
7/10
✓
Risks to people were assessed and actions... detailed in related support plans... Appropriate legal authorisations had been sought to deprive 3 people of their liberty.
Staff Culture
6/10
✓
The service culture had improved... A relative said, 'Jovial, pleasant, definitely caring. Staff do care, they give him the time he needs.'
Staffing Levels
5/10
!
We saw the provider's 'safe staffing levels' were met or exceeded... Regular agency staff were used where possible. A staff member said, 'We desperately need seniors and a deputy.'
Training & Dev
5/10
!
Per 2020 comprehensive inspection: Staff completed a range of training appropriate to their role. This included training in Health and Safety, Infection prevent and control, moving and assisting and privacy and dignity.
Management
7/10
✓
The registered manager started working at London Road in March 2022 and had made a positive impact... Relatives comments included, '[Registered manager] has done a very good job, she has implemented changes swiftly'
Programmes
6/10
✓
People's views were sought at a weekly house meeting which informed menu and activity planning... people had opportunities to go out... to pub bingo, go to the cinema and go Christmas shopping.
Points to consider
Staffing is adequate but they rely on regular agency workers and still need more senior staff and a deputy manager.
Regular agency staff were used where possible. A staff member said, 'We desperately need seniors and a deputy.'
Only standard mandatory training like health and safety and moving people with no specialist courses or funded qualifications.
Per 2020 comprehensive inspection: Staff completed a range of training appropriate to their role. This included training in Health and Safety, Infection prevent and control, moving and assisting and privacy and dignity.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews