Working at London Mental Health Care Centre
78-80 Arran Road, London, SE6 2NN
Operated by Arran Healthcare Limited
15 bedsResidential homes
Workplace Score
6.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.4/10
Key Finding
"Staff feel supported by management and proud of their team with strong safety, but activities lack full engagement and training is basic."
Safety & Risk
7/10
✓
Safeguarding systems and processes were in place... Risks to people were assessed, and precautions put in place... People's medicines were stored, administered, and managed safely.
Staff Culture
7/10
✓
Staff were proud of how they worked together to achieve positive outcomes for people. Positive comments included, 'We have good team' and 'The feeling of knowing that I am improving someone's quality of life every day makes my role as a support worker worthwhile.'
Staffing Levels
6/10
✓
There were sufficient staff on duty to meet people's safety needs which was confirmed by staff and people who used the service. One member of staff told us, 'There is enough staff on duty to ensure that all people are safe.'
Training & Dev
6/10
✓
Staff were supported to complete an induction programme that included completion of the care certificate. Staff told us they felt supported with ongoing training and supervision.
Management
7/10
✓
Staff were extremely positive about the support they received from the registered manager and other colleagues.
Programmes
5/10
!
There was an activity schedule in place containing regular in-house activities and ad-hoc trips and excursions... We recently had a barbecue and we also had a day out at the beach... regular pool tournaments.
Points to consider
Basic activities like barbecues, beach trips, and pool games, but not everyone joins in and more engagement is needed.
Not all people regularly took part in the activities on offer and the provider told us they had identified that more could be done to ensure all people had opportunities for social interactions and community engagement.
Enough staff to keep people safe, but no details on low agency use or stable long-term team.
There were sufficient staff on duty to meet people's safety needs which was confirmed by staff and people who used the service.
Standard induction and training with supervisions every few months, but no specialist courses or funded qualifications.
Staff were supported to complete an induction programme that included completion of the care certificate. Staff told us they felt supported with ongoing training and supervision... supervision sessions once every 2 or 3 months.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews