Last updated: 10 February 2026
"Staff feel supported by management with a stable long-serving team and strong safety practices, although training lacks specialist courses."
The provider had safeguarding policies and procedures... All staff had completed safeguarding adults training... Medicines were managed safely... Accidents and incidents were reported, recorded and monitored appropriately to drive improvements.
All staff spoke positively about their manager and the management team and told us they felt supported in their role... We observed staff engaged with people in a friendly manner and we noted that both people and staff had established good relationships.
Staff vacancies were covered by the provider's internal bank staff or as overtime opportunities for permanent staff to promote consistency in the care delivered. Staff working at the service had been in post for a long time.
Staff were supported through induction, training, supervision and appraisals... regular mandatory training courses in areas including medicines, health and safety, infection control, safeguarding adults, food hygiene, MCA and DoLS and epilepsy.
All staff spoke positively about their manager and the management team and told us they felt supported in their role and they had an on-call system in place which provided out of hours management support.
People were encouraged to socialise, pursue their interest and hobbies including painting, gaming, gardening, visiting art galleries and attending day centres... supported to successfully participate in bicycle motocross (BMX) shows... horse riding session.
Only standard mandatory training with regular supervisions, no specialist courses or funded qualifications.
regular mandatory training courses in areas including medicines, health and safety, infection control, safeguarding adults, food hygiene, MCA and DoLS and epilepsy to ensure they updated their knowledge and skills
AI Generated
Last inspected: November 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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