Last updated: 10 February 2026
"Stable staff team with low turnover and supportive culture, but basic activities and standard training limit development."
Risks identified at our previous inspection regarding medicines management had been addressed and medicines were stored, managed and administered safely. Staff were aware of safeguarding adults' procedures
The staff we spoke with told us there was good team working and open communication amongst colleagues and with the registered manager. Staff felt able to approach the registered manager and felt supported and listened to
There was a small stable staff team at the service with little staff turnover. Staff confirmed they had sufficient support from their colleagues to enable them to undertake their duties
Per 2019 comprehensive inspection: Staff received ongoing training and supervision to ensure their knowledge and skills were up to date with best practice guidance
The registered manager undertook a clinical shift each week which enabled him to understand fully people’s needs and provide a 'hands on' approach to leadership and management
Per 2019 comprehensive inspection: There was an activities programme in place. As many people spent time in their rooms because of their health needs, activities were provided in both people's rooms and the communal areas
No activities coordinator or specialist programmes, just basic activities done in rooms, so the role is mostly routine personal care.
Per 2019 comprehensive inspection: There was an activities programme in place. As many people spent time in their rooms because of their health needs, activities were provided in both people's rooms and the communal areas
Only standard training and supervision, no funded qualifications or career development paths mentioned.
Per 2019 comprehensive inspection: Staff received ongoing training and supervision to ensure their knowledge and skills were up to date with best practice guidance
Manager is hands-on but quality checks on care records are limited and hard to read at times.
Whilst there were systems in place to review key areas of service delivery we found the care records audit was limited... the number of updates recorded on the original care plan were often difficult to read
AI Generated
Last inspected: March 2021
Management Quality
Well-led: Requires improvement
Direct feedback from current and former employees

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