Working at Loddon Court

Medicines were safely managed. We found some documentation omissions where the service did not always follow best practice guidance... The registered manager provided evidence to us after our inspection which demonstrated these matters were rectified.

A staff member stated, 'I feel like everyone gets on with everyone else, everyone works well together. The staff know what we are doing. We will deliver what we need to deliver as a team.'

There was occasional use of agency staff when staff call in sick, however the service used a single agency who supplied familiar care workers.

Staff were trained in safeguarding, moving and handling, infection prevention and control and the use of Makaton. Staff had regular supervisions and performance appraisals... Staff were offered the ability to gain professional qualifications in health and social care.

Staff told us they enjoyed working at the service and the positive workplace culture. They said they were fully supported by the management team both on a professional and personal level.

A variety of activities occurred throughout the year, including a summer ball, visits to theme parks and other local attractions. The service also participated in a community sports day tailored specifically for the needs of people with learning disabilities.