Last updated: 9 February 2026
"Stable staffing without agency use and a supportive team culture, but no registered manager has delayed supervisions and limited activities."
People were protected from avoidable harm as risks to people's health and safety were identified and assessed. Medicines were managed safely.
Staff felt the manager was open, transparent and acted on their advice. A staff member said, 'We are a really good team, very kind and supporting of each other.'
The staffing team was well established, and the manager did not use agency staff. There were enough staff available to meet people's needs.
Staff received sufficient training and support to carry out their role. Staff undertook training to ensure they had specific skills and competencies to support people safely.
At the time of our inspection there was no registered manager in post. Lobswood House had been without a registered manager since October 2021.
People confirmed they were happy with the activities on offer at the home. A person said, 'No time for boredom... shows, music etc'.
No permanent manager in post, so leadership oversight is not fully stable yet.
there was no registered manager in post. Lobswood House had been without a registered manager since October 2021.
Only basic activities like music and shows, no dedicated coordinator or varied programme to make the role more interesting.
People confirmed they were happy with the activities on offer at the home... shows, music etc
Supervisions behind schedule due to management changes, so less regular support for staff development.
Records confirmed staff had not received supervision in line with the provider's policy, due to the changeover in management
AI Generated
Last inspected: May 2022
Management Quality
Well-led: Requires improvement
Direct feedback from current and former employees

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