Last updated: 10 February 2026
"Caring managers, low staff turnover and a supportive culture shine through, but routine care and basic activities without a dedicated coordinator limit variety."
Staff received safeguarding training and knew how to recognise and report abuse. The provider carried out regular medicines audits to ensure medicines were being used safely. Managers audited accidents and incidents to identify patterns and themes
The provider and managers valued staff and provided them with a good level of support. A variety of celebrations were held each year and people and staff did fun activities together and sometimes had meals together
Staff turnover was very low, which supported people to receive consistent care from staff who knew them well. The provider deployed enough suitably qualified staff to meet people's needs safely
The registered manager is very prompt at responding to emails, even in the evening and at weekends. The staff stay because the team of staff they have are passionate about their work and the managers are very caring for their staff
A local church provided a Sunday service in the home and music and pet therapy organisations provided activities in the home
The role is mostly routine personal care with basic activities like pet therapy, music and church visits, but no dedicated coordinator or specialist programmes to make work more varied.
A local church provided a Sunday service in the home and music and pet therapy organisations provided activities in the home
AI Generated
Last inspected: July 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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