Last updated: 9 February 2026
"Staff feel well supported by management in an open culture, but staffing lacks stability and activities miss a specialist coordinator."
Any medicine management errors which had occurred had been reported appropriately and followed up quickly to ensure people were safe.
The registered provider and manager had continued to maintain and develop an open and transparent culture, where constructive criticism and learning was encouraged.
Staffing rotas were planned in advance and people told us and we saw there were enough staff on duty to ensure people were supported in the ways they wanted to be.
Staff were also supported to achieve other nationally recognised qualifications in social care.
Staff told us they felt well supported by the registered provider and registered manager and during our inspection visit we saw the registered manager was accessible and they communicated openly with people and with staff.
People undertook a range of individual and group activities based on their interests. We saw some people had chosen to go horse riding and one person described how they liked swimming.
Staffing is adequate to meet needs, but no details on team stability or low agency use to make workloads easy.
Staffing rotas were planned in advance and people told us and we saw there were enough staff on duty to ensure people were supported in the ways they wanted to be.
Varied activities like horse riding, swimming and work placements, but no specialist programmes or coordinator to make the role more creative.
People had access to a wide range of work and leisure activities of their choice and were supported to maintain any interests or hobbies they had.
AI Generated
Last inspected: March 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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