Working at Living Life (UK) Limited t/a the Banyan Tree - 53 Bostock Avenue

Each person had their own unique risk assessment which they were involved in designing. Staff consulted with the provider's psychologist... full debrief with the psychologist and review if there is anything we could have done differently.

Every member of staff told us how much they love their job and that they felt privileged to be working with the people living at the home. One member of staff said, 'I absolutely love my job. I love working with the people here...'

Staff training was developed around the needs of the people that use this service... staff received a wide variety of training, specific to the people that lived in the home... Staff received personalised supervision which... helped them to improve.

The home was well led and people and relatives had great respect for the registered manager and provider. The registered manager was keen to receive feedback and listen to people and staff.