Working at Living Ambitions Limited - 63a Victoria Avenue
63a Victoria Avenue, Wallington, SM6 7JP
Operated by Living Ambitions Limited
7 bedsResidential homes
Workplace Score
7.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.1/10
Key Finding
"Stable long-serving team and strong safety practices, although training lacks career development and activities have no dedicated coordinator."
Safety & Risk
8/10
✓
People were protected from abuse... staff received training in safeguarding... understood actions. Medicines records signed accurately and contained no gaps.
Staff Culture
7/10
✓
There was an open culture at the service. People and staff knew each other well and over many years. Staff felt supported... 'I feel supported. I get supervision' (per 2018 report).
Staffing Levels
8/10
✓
The registered manager ensured people were supported by enough staff at all times. Approximately half of the team had worked with people at the service for over 15 years.
Training & Dev
6/10
✓
Staff were trained to administer people's medicines... up to date... training around specific healthcare conditions... epilepsy (2023 report).
Management
7/10
✓
Relatives were positive... 'A good manager. They keep us well-informed and seems to run quite a tight ship.' The registered manager undertook quality checks... actions were planned, carried out and reviewed.
Programmes
6/10
✓
People enjoyed weekly massages from an aromatherapist... music therapy... twice each week (2023); sensory room, bowling, hydro pool, college courses (2018).
Points to consider
Training covers basics and some specialist areas like epilepsy management, but nothing about funded qualifications or career development.
Staff received training around specific healthcare conditions. For example, staff received initial and refresher training to manage epilepsy.
Activities are varied with visiting music and massage therapists plus outings, but no dedicated coordinator or staff trained in special therapies.
people enjoyed weekly massages from an aromatherapist who visited the service each week and music therapy with a visiting musician twice each week.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews