Last updated: 9 February 2026
"Staff feel supported by approachable management and safety is strong, but staffing relies on agency use and activities lack specialist programmes."
Risks to people's safety had been assessed and measures implemented to keep them safe. A positive approach to risk taking was followed... Medicine administration records (MAR) were fully completed...
There was a positive culture within the service where people, staff and relatives felt listened to... Staff told us that they felt they had enough time to spend with people...
There were sufficient staff deployed to meet people's needs. It was recognised... that the team always pulled together to ensure all shifts were covered. We have good agency...
Staff were up to date with their mandatory training... Staff had completed training in areas relevant to people's individual needs such as autism, diabetes and epilepsy... Staff received regular supervisions.
Relatives told us the registered manager was friendly and approachable... Staff told us they felt supported in their roles and felt listened to by the registered manager.
People had input into the planning of activities... house meetings took place... two holidays had already been completed... [Person] goes to the art centre...
Staffing is adequate but the team has to pull together and use some agency staff to cover shifts.
It was recognised by the registered manager and staff that the team always pulled together to ensure all shifts were covered. We have good agency and staff do more...
Activities follow residents' choices like outings and art classes, but there are no specialist programmes or dedicated coordinator.
People had input into the planning of activities and a choice over which activity they would like to do... [Person] goes to the art centre... house meetings took place where people were able to discuss... holidays...
AI Generated
Last inspected: June 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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