Working at Littleton Lodge
Pye Green Road, Cannock, WS12 4HT
Operated by Ideal Carehomes Limited
66 bedsResidential homes
Workplace Score
5.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.9/10
Key Finding
"Strong leadership and a positive culture where staff feel valued, but high agency staff use and incomplete care records affect consistency."
Safety & Risk
6/10
✓
People were safely supported and were protected from the risk of harm and abuse. People's risks were managed well... some discrepancies in medicines recording, registered manager took action.
Staff Culture
7/10
✓
Staff shared a good, positive culture across the service where people felt safe and protected... Staff morale is a lot better with the new registered manager, staff feel valued.
Staffing Levels
4/10
!
People confirmed there were enough staff to meet their needs, however, they felt there was a high use of agency staff who didn’t always know them or how to support them effectively.
Training & Dev
6/10
✓
Staff received training to provide people with safe care and treatment and they were confident they could access further training or support if required. Records evidenced staff received supervision and appraisals.
Management
7/10
✓
The registered manager and area director were visible across the service and supported staff with their professional development. This helped to ensure people received good, effective high-quality care.
Programmes
6/10
✓
People had access and the opportunity to a significant number of meaningful activities... Pride Month drag artist, Diwali Bhangra dancing, school reading, beach trip, toddler play session.
Points to consider
High use of agency staff who don't always know the residents or support them as well as permanent staff, leading to less consistent care.
People confirmed there were enough staff to meet their needs, however, they felt there was a high use of agency staff who didn’t always know them or how to support them effectively.
Care records lack enough specific detail so staff have to rely on each other or knowing residents personally rather than written guidance.
People’s care records required further information to ensure staff had up to date accurate information about people’s risks and needs.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2024
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews