Working at Little Wakering House
367-369 Little Wakering Road, Southend On Sea, SS3 0LB
Operated by Eastern County Care Limited
13 bedsResidential homes
Workplace Score
7.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.3/10
Key Finding
"Staff feel supported by brilliant management and a positive team culture with strong safety, although activities are basic without a dedicated coordinator."
Safety & Risk
8/10
✓
People protected from abuse; risk assessments person-centred; registered manager believed in positive risk taking; systems to learn from incidents, lessons shared in handovers and meetings.
Staff Culture
8/10
✓
There was a positive culture at the service, which was inclusive and person centred. A member of staff said, 'We have a brilliant team and a great management team, we all work hard together.'
Staffing Levels
7/10
✓
The registered manager told us they had over recruited staff to ensure they had flexibility in staffing numbers and could provide consistent support to people. We observed high staffing numbers.
Training & Dev
7/10
✓
Staff had regular training and development to enhance the skills they needed. One member of staff said, 'I recently had Prader-Willi Syndrome training face to face...'; registered manager worked with Prader Willi association.
Management
7/10
✓
Staff felt supported in their role. One member of staff said, 'We have a brilliant team and a great management team, we all work hard together.' The registered manager engaged with people daily.
Programmes
6/10
✓
People supported to engage in local community; relative said person 'now feels like they are living life... gym, discos and football'; one person said, 'I go to church every Sunday and attend the Salvation army.'
Points to consider
Only basic outings to gym, discos, football and church with no dedicated activities coordinator or specialist programmes to add variety beyond personal care.
Since being at the service [person name] now feels like they are living life, they are more active and enjoy going out to the gym, discos and football. One person told us, 'I go to church every Sunday and attend the Salvation army.'
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews