Last updated: 10 February 2026
"Staff felt well supported with enough on shift for meaningful contact, but weak management oversight and unsafe medicines handling were concerns."
Per 2020 comprehensive inspection: Medicines were not always managed in a safe way... improvements were needed to the management of fire safety.
Per 2020 comprehensive inspection: Staff felt well supported by the management team and were positive about the team working approach across the home.
Per 2020 comprehensive inspection: There were enough people on shift to meet people's needs. Staff felt this allowed them enough time to have meaningful contact with people throughout the day.
Per 2020 comprehensive inspection: Staff received regular training... some staff were not up to date with moving and handling refreshers, however these were supported by competency observations.
Per 2020 comprehensive inspection: Quality assurance audit systems required improvement... Management oversight was not always robust (breach of regulation 17).
Per 2020 comprehensive inspection: An activities co-ordinator was new in post... Activities on offer included a library, hairdresser, creative arts, gardening, exercise and entertainment.
Management checks missed problems with medication safety and fire drills until inspectors pointed them out.
Management quality assurance systems were not always effective in identifying issues in a timely manner. Improvements required in medicines and fire safety had not been previously identified by the provider.
Medication storage like fridge temperatures and daily checks weren't always done properly on some units.
On two of the four units, room and fridge temperature checks had not always been taken daily, to ensure that medicines were stored at the correct temperature.
Some staff were behind on refresher training for safely moving and handling residents.
At the time of our inspection some staff were not up to date with moving and handling refreshers
AI Generated
Last inspected: April 2020
Management Quality
Well-led: Requires improvement
Direct feedback from current and former employees

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