Last updated: 10 February 2026
"Approachable managers foster a supportive culture where staff feel valued, but basic activities and adequate staffing hold it back."
People were protected and kept safe. Staff were trained to raise and respond to safeguarding concerns. Medicines were stored, documented, and administered safely.
All staff members we spoke with told us they felt valued, respected, and supported within their roles. A staff member told us, “I like everything about the home. I like the staff I work with.”
The service made sure there were enough qualified, skilled, and experienced staff, who received effective support, supervision, and development.
The manager had a training matrix in place which evidenced most staff had completed all of their statutory and mandatory training. Competency assessments took place.
Staff were able to raise concerns and told us managers were approachable and supportive. The registered manager had an open door policy and fostered a no blame culture.
One relative told us, “They think of new activities to do, and more doors have been opened.” The registered manager told us, “We have planned holidays for people this year.”
Staffing is adequate to meet needs but nothing special, with no details on agency use or strong retention.
The service made sure there were enough qualified, skilled, and experienced staff, who received effective support, supervision, and development.
Only standard mandatory training for most staff, with some gaps booked onto courses and no specialist courses mentioned.
The manager had a training matrix in place which evidenced most staff had completed all of their statutory and mandatory training. Where staff had not completed training, they had been booked onto courses.
No activities coordinator or structured programme, so the role involves mostly routine care with basic new activities and holidays.
One relative told us, “They think of new activities to do, and more doors have been opened. Our relative is super happy living at Little Orchard.”
AI Generated
Last inspected: July 2025
Management Quality
Well-led: Good
Direct feedback from current and former employees

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