Working at Little Oaks Residential Care Home

Quality monitoring visits happen monthly but records lack details on actions needed or taken, so improvements are not always tracked clearly.

records of these visits were not detailed and did not have information about action which needed to be addressed or had been actioned. This meant there was no evidence of how quality monitoring was effective in ensuring ongoing improvements.

Only standard up to date training mentioned, no specialist courses or funded qualifications.

Staff received up to date training to make sure their practice was in accordance with up-to-date best practice guidelines and legislation.