Working at Little Holland Hall
Frinton Road, Holland-on-Sea, CO15 5SS
Operated by Ellerash Limited
41 bedsNursing homes
Workplace Score
6.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.2/10
Key Finding
"Supportive management and effective safety with good staff camaraderie, but staffing limits social time and training supervisions are irregular."
Safety & Risk
8/10
✓
The service had effective safeguarding systems, policies and procedures. Records showed staff were open and reported any medicine errors for immediate action to ensure safety.
Staff Culture
7/10
✓
The registered manager said, 'We have a unique service and good camaraderie of staff. We maintain our reputation by retaining valued and passionate staff delivering excellent care.'
Staffing Levels
5/10
!
There were enough staff deployed at the time of our inspection to meet people's needs and keep them safe throughout the day.
Training & Dev
5/10
!
Staff told us, supervision or formal support was not a regular arrangement and was mostly received if they had done something wrong.
Management
7/10
✓
The registered manager operated an open-door policy and held weekly coffee mornings and evening surgeries for people, their representatives, staff and others to attend if they wished to discuss or raise an issue.
Programmes
5/10
!
They had two dedicated and enthusiastic activity co-ordinators to organise meaningful individual and group activity to promote wellbeing and prevent social isolation.
Points to consider
Staffing is enough for safety and basic care but not enough time for chatting and activities with residents in bed.
staff raised concern about there not being enough activity time to meet everybody's social needs daily. They told us there were a lot of people who were unwell and spent a lot of time in their bed which could lead to isolation.
Staff get basic training but no specialist courses like end of life care yet, and supervisions are not regular.
Staff told us they would like and had requested more substantial training to support development and meet people's needs more effectively, such as End of Life care, but so far this had not materialised.
Activities programme has coordinators but staff say it does not cover everyone's social needs every day.
staff raised concern about there not being enough activity time to meet everybody's social needs daily.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews