Working at Little Haven
Beaulieu Road Dibden Purlieu, Southampton, SO45 4JF
Operated by The Wilverley Association
43 bedsNursing homes
Workplace Score
5.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.6/10
Key Finding
"Staff enjoy a positive culture with approachable managers and good training, but stretched staffing during busy times and inconsistent risk management hold it back."
Safety & Risk
5/10
!
Records did not consistently provide assurances that some risks were being managed in line with peoples care plans... care plans described measures to monitor risks... not consistently being followed in practice... There needed to be a more robust system in place for reviewing accidents and incidents periodically.
Staff Culture
7/10
✓
Overall staff spoke of a positive, person centred, culture within the service and of a sense of trust and confidence in the skills of the leadership team who they felt were visible within the service, supportive and made them feel valued. Staff told us they were encouraged to raise concerns without fear.
Staffing Levels
4/10
!
The home was a busy home and people, and staff told us there were times when the staff team were stretched... Staff told us “We are extremely busy, rushed off our feet doing tasks” and “With the current number of people that need hoisting, I don’t believe there are enough staff.”
Training & Dev
6/10
✓
Staff told us they completed a thorough induction... Overall staff told us the training programme was good and they received regular supervision which they found meaningful... A training matrix was maintained... Completion rates were generally good.
Management
6/10
✓
People told us, “The management are very friendly, they never make you feel a nuisance, they treat you like a human being” and “I know the managers, they’ll come and talk to you if a carer can’t deal with something, they are very approachable.”
Programmes
5/10
!
Per 2020 comprehensive inspection: People enjoyed a varied programme of entertainment and support with activities... exercise, games, crafts... pub afternoon... activity co-ordinator spent time... one-to-one sessions.
Points to consider
Staff get stretched during busy times with call bells ringing a lot, so help can take too long and work feels rushed.
the home was a busy home and people, and staff told us there were times when the staff team were stretched... call bells were heard ringing consistently throughout the day
Notes on risks and care plans sometimes contradict or do not match what staff actually do day to day.
Some care plans and risk assessments contained conflicting information or described measures to monitor risks which were not consistently being followed in practice
Accident records are not reviewed regularly enough to spot patterns and make changes to prevent repeats.
There needed to be a more robust system in place for reviewing accidents and incidents periodically to look for themes and trends
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2024
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews