Last updated: 10 February 2026
"Staff feel supported and valued by management, but adequate staffing, standard training and basic activities hold it back."
Per 2019 comprehensive inspection: People were safe and protected from avoidable harm. Legal requirements were met.
Staff told us they felt valued and supported by the management team and were included in discussions and decisions about the service.
Per 2019 comprehensive inspection: People and staff told us that there were enough staff to meet people's needs.
audits carried out of ... staff training ... asking staff to complete refresher training if they were not up to date.
Staff felt supported to carry out their duties and the management team was always available to support them in their roles.
Per 2019 comprehensive inspection: The service had an activities co-ordinator who told us, “I do a lot of arm and legs and finger exercises, reminiscing, arts and crafts, puzzles and cards.”
Staff numbers are adequate but nothing special, no details on agency workers or staff retention.
Per 2019 comprehensive inspection: People and staff told us that there were enough staff to meet people's needs.
Only standard training with refreshers when needed, no specialist courses or funded qualifications.
audits carried out of staff training, infection control and health and safety. If shortfalls were identified, appropriate actions were taken, for example, asking staff to complete refresher training if they were not up to date.
Basic activities like arts, crafts, games and exercises by a coordinator make the role a bit more varied, but no specialist or innovative programmes.
Per 2019 comprehensive inspection: activities co-ordinator who told us, 'I do a lot of arm and legs and finger exercises, reminiscing, arts and crafts, puzzles and cards.'
AI Generated
Last inspected: July 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp