Working at Little Croft Care Home

No activities coordinator or regular programme mentioned, just monthly church visits and hopes for more community links.

The service had links with the local church, who visited the service monthly to hold an inhouse service for people. The manager planned to build on links with the local community, for example inviting the local schools to visit the people in the home. Some links had been lost since the COVID pandemic.

Some tensions in the team where care workers feel uneasy about how certain colleagues behave.

Some staff raised concerns around the team dynamics. At times they felt uneasy about other staff member’s behaviour. We gave feedback to the provider about this. They reassured us they were aware of this and had already taken action.

Staffing levels are safe now with no gaps but some care workers feel they need more staff to handle residents higher dependency properly.

Some staff felt that some people’s dependency was too high for the service and more staff were needed. We spoke to the manager about this, and they explained, they were working with a lower occupancy of people.